Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your information.

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, generate logos, or contact us for support.

Personal Information:

  • Name and email address
  • Account credentials
  • Payment information (processed securely by Plisio)
  • Profile information and preferences

Usage Information:

  • Logo generation requests and preferences
  • Platform usage patterns and analytics
  • Device information and IP addresses
  • Browser type and operating system

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our logo generation services
  • Process payments and manage your account
  • Generate personalized logos based on your preferences
  • Send you technical notices, updates, and support messages
  • Respond to your comments, questions, and customer service requests
  • Analyze usage patterns to improve our platform
  • Detect, investigate, and prevent fraudulent transactions

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy.

3. Information Sharing and Disclosure

We may share your information in the following circumstances:

Service Providers: We work with third-party service providers who assist us in operating our platform:

  • Plisio for payment processing
  • Cloudflare R2 for file storage
  • OpenAI for AI logo generation
  • MongoDB Atlas for database services

Legal Requirements: We may disclose your information if required by law or in response to valid legal requests.

Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

  • Encryption of data in transit and at rest
  • Secure authentication and access controls
  • Regular security audits and monitoring
  • Compliance with industry security standards
  • Limited access to personal information on a need-to-know basis

While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience:

Essential Cookies: Required for basic platform functionality and security.

Analytics Cookies: Help us understand how you use our platform to improve our services.

Preference Cookies: Remember your settings and preferences.

You can control cookies through your browser settings, but disabling certain cookies may affect platform functionality.

6. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information
  • Portability: Request transfer of your data to another service
  • Objection: Object to certain processing of your information
  • Restriction: Request restriction of processing in certain circumstances

To exercise these rights, please refer to our help center or terms of service. We will respond to your request within 30 days.

7. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy:

  • Account information: Until you delete your account
  • Generated logos: As long as your account is active
  • Payment records: As required by law (typically 7 years)
  • Usage analytics: Aggregated and anonymized after 2 years

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this privacy policy and applicable laws.

9. Children’s Privacy

Our service is not intended for children under 18. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal information, please contact us immediately.

10. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the “Last updated” date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions about this privacy policy or our privacy practices, please refer to our help center or terms of service.

Address: YourLogoNow Inc., San Francisco, CA
Phone: +1 (555) 123-4567